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System for Company Dealing with Telephoning
Huvar, Michal ; Očenášek, Pavel (referee) ; Trchalík, Roman (advisor)
The purpose of this master's thesis is to design and create system for company dealing with telephoning, which will simplify and automate the work of their employees as much as possible. System will meet the requirements on modern information system of telemarketing company and will be connected to telephone private branch exchange, from which it will be getting information about all phone calls including their voice records. The work is focused on usage of modern quality technologies and their integration into one system. First part of this work will closely describe requirements on this system and resulting creation of design. In the second part there will be presented used technologies and implementation of particular sections including configuration and connection with telephone private branch exchange. There will be also description of performance measurement process and resulting optimalization of critical sections in which high performance is required.
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Internal Information System for Small Company
Huvar, Michal ; Stryka, Lukáš (referee) ; Jaša, Petr (advisor)
The purpose of this bachelor's thesis is to design and implement internal information system of small company, which files and attendance of employees, offers effective administration of orders, services, projects and provides well presented results. This work describes some of modern popular tools for development of information systems. It follows detailed analysis, design and implementation of whole application.
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System for Company Dealing with Telephoning
Huvar, Michal ; Očenášek, Pavel (referee) ; Trchalík, Roman (advisor)
The purpose of this master's thesis is to design and create system for company dealing with telephoning, which will simplify and automate the work of their employees as much as possible. System will meet the requirements on modern information system of telemarketing company and will be connected to telephone private branch exchange, from which it will be getting information about all phone calls including their voice records. The work is focused on usage of modern quality technologies and their integration into one system. First part of this work will closely describe requirements on this system and resulting creation of design. In the second part there will be presented used technologies and implementation of particular sections including configuration and connection with telephone private branch exchange. There will be also description of performance measurement process and resulting optimalization of critical sections in which high performance is required.
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Internal Information System for Small Company
Huvar, Michal ; Stryka, Lukáš (referee) ; Jaša, Petr (advisor)
The purpose of this bachelor's thesis is to design and implement internal information system of small company, which files and attendance of employees, offers effective administration of orders, services, projects and provides well presented results. This work describes some of modern popular tools for development of information systems. It follows detailed analysis, design and implementation of whole application.
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